196 Privacy Policy — How your data is kept safe
196 takes the privacy of its users' personal information extremely seriously. This policy explains what data we collect, why we collect it, and how it is used and protected.
Last updated: 2026.
What data we collect and why
196 collects several types of data from users. Each piece of data is collected for a specific purpose, and we do not collect anything beyond what is necessary.
Account and identity information
At registration, we collect your name, phone number, email address, and date of birth. This information is used to verify your account, confirm your identity, and check your age. Accurate identity verification is essential to the security of the platform.
Financial & Payment Information
BKash, Nagad, or Rocket numbers and transaction histories are collected. This information is used solely to process BDT transactions, verify withdrawals, and prevent financial fraud. Payment data is stored with the highest level of security.
Device and technical information
We collect your IP address, device type, operating system, browser information, and platform activity logs. This data is used to maintain platform security, detect unusual login activity, and improve service quality.
Usage data
We collect behavioral data including how long you spend in each section of the platform, which games you play, and which betting options you choose. This helps us personalize your experience and improve our services.
Purpose of Data Use — Full Transparency
- Creating and managing accounts
- Processing transactions and withdrawals
- Providing bonuses and promotional offers
- Providing customer support
- Monitoring & Improving Service Quality
- Detecting fraud and suspicious activity
- Detecting & Preventing Multiple Accounts
- Supporting anti-money laundering efforts
- Preventing unauthorized access to accounts
- Meeting applicable legal obligations
Cookies & Tracking — How They Are Used
196 uses cookies to enhance the user experience. Cookies are small text files stored on your device that help the platform remember your preferences.
Essential Cookies
These cookies are essential for keeping your login session active, performing security checks, and maintaining the core functionality of the platform. Disabling them will prevent the platform from working properly.
Performance & Analytics Cookies
These cookies help us understand which parts of the platform see the most traffic, how quickly pages load, and whether any errors are occurring — all of which we use to improve the quality of our service.
Cookie Controls
You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may limit certain features. Most browsers include cookie management options in their settings.
Data retention, third parties, and security
Personal data is retained for as long as your account remains active. Once an account is closed, data is generally deleted within 90 days — though certain information may need to be kept longer if required by law.
Financial transaction records are retained for a specified period in accordance with legal requirements.
196 never sells users' personal data. However, limited data sharing may occur in the following circumstances:
- For payment processing (bKash, Nagad)
- Under a valid order from a legal authority
- With security verification partners
196 uses the following measures to protect your data:
- SSL encryption on all data transmissions
- Payment information stored on separate, secured servers
- Automated Alerts for Suspicious Login Activity
- Regular security audits and updates
- Staff Access to Data is Controlled & Monitored
Your rights and policy updates
User data rights
196 believes every user should have full control over their own data. You have the following rights:
- Right to access: You can request to know what information we hold about you.
- Right to rectification: You may request corrections to any inaccurate or outdated information.
- Right to erasure: In certain circumstances, you can request that your data be deleted.
- Right to restrict processing: In some cases, you can restrict how your data is used.
- Right to Object: You may opt out of marketing or promotional communications at any time.
To exercise any of these rights, email us at [email protected]. We will do our best to respond within 30 business days of receiving your request.
Changes to the Privacy Policy
This privacy policy may be updated from time to time. For significant changes, a notice will be posted on the platform and we will attempt to notify you at your registered email address. The latest version of the policy will always be available on this page — check back regularly to stay up to date.