196 FAQ — All Your Questions Answered
This page covers everything you might wonder about while using 196 — from registration and payments to security and game types — all in one place with clear, straightforward answers. If you can't find what you need, reach us at [email protected].
Register & Log In
Mobile Access
Deposits & Withdrawals
Game Type
Account Security
How to Register
Deposit via bKash
Withdraw via Nagad
Forgot Password
Cricket Betting
How to Play the Lottery
Access on Android
Account Protection
How to Register
Deposit via bKash
Withdraw via Nagad
Forgot Password
Cricket Betting
How to Play the Lottery
Access on Android
Account Protection
Frequently Asked Questions
Below you'll find the most frequently asked questions about 196, organized by topic. Click any question to see the answer. If you still need help, email our support team.
196's On the registration page Enter your mobile number or email, password, and date of birth. Verify via OTP or email link, and your account will be activated instantly. The whole process takes as little as 3 minutes from your mobile.
Use the mobile number or email and password you registered with On the login page to sign in. Either one will work. If you've forgotten your password, the reset option is available right on the login page.
Yes, 196 is fully mobile-friendly. You can access it directly from any Android or iOS browser — no separate app needed. The site adapts automatically to your screen for a complete experience on any device.
196 offers betting on cricket, football, kabaddi, and more, with live match odds, lottery, and Live Casino games. The Sports section covers everything from local Bangladeshi cricket matches to international fixtures. Check the Voucher section for exclusive offers.
You can easily deposit in BDT via bKash, Nagad, or Rocket. The minimum deposit is just ৳50, and your balance is credited to your account immediately after payment.
Withdrawals are typically sent to your bKash or Nagad account within 1–24 hours of your request. Identity verification must be completed before your first withdrawal. Minimum and maximum withdrawal limits are detailed in the Terms & Conditions.
Click "Forgot Password" on the login page. Enter your registered mobile number or email and an OTP will be sent to you. Verify the OTP, set a new password, and log in as normal.
Use a strong password combining uppercase letters, lowercase letters, numbers, and symbols. Never share your password with anyone. Always log out after using an unfamiliar device, and report anything suspicious to [email protected] right away.
Yes, 196 runs entirely in Bangla. All menus, instructions, and support are in Bangla, with Bangladesh users in mind — including customer support.
Log in to your account and go to the Lottery section Go there to see all active lotteries. Pick your preferred lottery and purchase tickets using your account balance. Draw results will be shared directly in your profile and notifications.
No, each person is only permitted one 196 account. Attempting to create multiple accounts with the same details may result in all accounts being suspended. For more details, see our Terms & Conditions page.
For any issue, reach us at [email protected]. Our support team assists in Bangla and resolves problems quickly. For faster resolution, include screenshots with your email when reporting important issues.
Didn't find what you were looking for?
If the questions above haven't resolved your issue, contact our support team directly. Email: [email protected] — we're always ready to help in Bangla.
Email Support
[email protected]
Service Hours
24/7 Support